Terms and Conditions

BY BOOKING EITHER OF OUR FIELDS YOU ARE AGREEING TO THE TERMS AND CONDITIONS SHOWN ON THIS PAGE

1. Liability
No responsibility will be taken by the land owner/s or organisers for damage or injury sustained to property, individuals or animals whilst using the fields or on the property.
All vehicles parked on the property are left entirely at their owners risk. No responsibility for damage or accidents can be taken by Woof and Tumble Field.
Any breakages or damage to the field will be paid for by the dog owner.
All dogs using our fields must be fully up-to-date with their vaccinations and flu/booster inoculations.

2. Booking Arrangements
Bookings can only be made through the website www.woofandtumblefield.co.uk.

3. Payment
All payments must be made through Paypal.
The field can only be used if it has been booked & paid for prior to arrival.

4. Cancellation Policy
If the client arrives late, the booking time cannot be extended. 2 hrs notice is required for any cancellations.

5. Bookings
Bookings are non-transferable. The person making the booking must be present and must ensure that anyone else attending is made aware of and adheres to the Terms and Conditions of Woof and Tumble Field.

6. Entering/Leaving the Field
It is the responsibility of those using the field to book a slot which allows enough time to unload their dogs, use the field and get them back into their vehicles afterwards within their time slot. The slot is not just for use of the field.
Users must inspect the field to ensure that it is suitable for use by their dog(s), fence height etc.
Anyone remaining over their time slot in the field will need to pay for the extra slot and be discouraged from re-booking.
It is the clients responsibility to ensure that all gates are locked whilst they are in the field.
Dogs must be back in the car before the end of their session.
When not in the secure area Dogs MUST be kept on lead at all times
Please keep dogs in your vehicle until the previous users have loaded their dogs back in their vehicle. The only exception to this rule will be if the previous customers have gone over their allotted time.

7.Code of Ethics
Choke chains, prong collars and electronic devices are not allowed.
Harsh handling of dogs, either verbal or physical is not allowed.
To maintain the professional integrity of Woof and Tumble Field, dog trainers working with their clients will only be allowed by prior arrangement.
Professional dog walkers will only be allowed by prior arrangement. No sub letting of the field is allowed. Anyone hiring it on a professional basis can do so only with the managements permission.
Any owners who cannot get their dogs back at the end of their session must notify a member of the team on site. Any additional sessions used must be paid for.

8.Maintenance
The client must bring their own poo bags and remove ALL dogs poop after their dog(s).
No litter is to be left in the field as this presents a risk to other clients and their dogs.
We inspect the field regularly and fencing daily to maintain security but please notify a member of the Team if you have any concerns.
During winter the field may be muddy and waterproof boots are advised. We have a field shelter which may be used by user/s for purpose of shelter during inclement weather.

9.Parking
Vehicles are left entirely at your own risk and Woof and Tumble Field accept no responsibility for any loss or damage incurred, accident or otherwise, whilst they are on the premises.

10.Children
Children are welcome on the field but must be supervised by an adult at all times.

11.Data
We only retain your contact details in the event of having to contact you regarding your booking. The information is not used for any other purpose or shared to any other parties.